Frequently ​Asked ​Questions

Q: What do you do?

A: We are a family, parent, and caregiver support organization. We ​provide material, educational, and emotional support services. All ​of our services are provided at no cost.


We have several service offerings:


Material Support:


We provide emergency/crisis supplies of:

  • Diapers & Pull-Ups
  • Wipes and infant hygiene items
  • Formula


We provide at-home tests & harm reduction supplies:

  • Pregnancy tests
  • COVID-19 tests
  • Condoms & Plan B/emergency contraception
  • Naloxone (NARCAN)


We can also assist with:

  • Pregnancy & postpartum comfort items
  • Breastfeeding supplies
  • Infant feeding items
  • Infant & maternity clothes


For families who meet certain income/program requirements:

  • Safe sleep equipment
  • Car and booster seats


Education Support:


  • Lactation consultation
  • Early childhood and parenting education
  • Classes
    • Birth Education
    • Cooking Skills
    • Prenatal Yoga
  • Trauma-Informed Care Consultation for community, ​professional, and health care organziations
  • Referrals to healthcare and social service agencies


Emotional Support:

  • Peer-led breastfeeding groups
  • Social opportunities for families
    • Quarterly “Caregivers Connect” social group
    • Monthly yoga classes
    • Online community forums for local caregivers


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Q: Are you a crisis pregnancy center?

A: No! The Little Resource Center Carbondale is not a crisis ​pregnancy center. We are a nonreligious and nonpolitical ​organization commited to providing a wide-spectrum of evidence-​based support to families and parents.


Above all, our focus is on offering comprehensive resources, ​education, and guidence to help individuals make informed ​decisions and navigate the challenges and joys of parenting.


We believe that parents and families are their own best experts ​and deserve transparency in the services available to them.


We are open to working with religious and non-secular agencies ​whose mission may differ from ours! We believe serving families is ​the most important goal -- however -- TLRC has no faith-based or ​politically-influenced governance.



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Q: How often can I access free diapers and formula?

A: Parents and caregivers, or their proxies, can receive material ​assistance once per month.


We offer 3 days’ worth of diapers or pullups, per child. We base this ​number off a national average set by the National Diaper Bank ​Network.


Formula is limited to what we have on hand. We try to keep a wide ​variety on hand but are sometimes limited in what we are able to ​offer. If we do not have what you are currently using to feed your ​infant, we will try to provide the next closest option, including ​generics.


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Q: Why do you only hand out small amounts of diapers and formula?

A: Our material assistance services are intended for crisis/emergency ​situations only. We know that a few days’ worth of diapers or formula can ​make or break a family’s monthly budget, which is why we offer this ​service to the community, but we do not have the resources to meet all ​the needs of a single family.


We offer 3 days’ worth of diapers or pullups, per child. We base this ​number off a national average set by the National Diaper Bank Network.


Formula is limited to what we have on hand. We try to keep a wide variety ​on hand but are sometimes limited in what we are able to offer. If we do ​not have what you are currently using to feed your infant, we will try to ​provide the next closest option, including generics.


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Q: Do you deliver?

A: We wish we could! However, at this time delivery is not an option ​except in extreme situations referred to us from other agencies.

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Q: I need a car seat, can you help me with that?

A: We know how critical car seat access is to the community. We maintain ​a car seat fund in order to provide car seats to low-income families with ​no other means of accessing one appropriate for their child’s age, weight, ​and height.


Families or individuals are able to come in to the office and apply for one. ​We ask that you bring proof of eligibility for one of the following programs:

  • LINK/SNAP (Food Stamps)
  • WIC
  • SSI/SSDI (Disability)
  • Medicaid*


*Medicaid families MUST NOT qualify for any car seat programs offered ​through their managed care plan. Our team can provide you with ​information on the program that your plan offers.


Agency partners can reach out to us at info@littleresourcecarbondale.org ​to apply on behalf of a client or patient.


Car seat assistance is subject to availability of funds and /or supplies.


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Q: I am needing other items for infant care, can you help me?

A: We keep a limited amount of infant care, postpartum care, and ​maternity items on hand at our office. Families are welcome to come ​into the office to make a request. We always try to help!


In some circumstances, we are able to obtain items that we don’t have ​on hand or do a direct referral with an agency partner who can help. ​This is determined on a case-by-case basis.


Check out our monthly ‘Free Sales’ where we open up our inventory to ​the community at no charge! (April-October)


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Q: Do you help with rent or utility bills?

A: No. We wish we could, but we are not funded to provide that ​service. We do try to stay on top of the organizations in the region ​who can help with these expenses and will either do a referral or ​provide current information on the program or organization.

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